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Finla's self-monitoring program and quality principles
Finla’s self-monitoring program
The Supervision Act, which entered into force at the turn of 2024, provides for the supervision of social and healthcare services, as well as the operating conditions, registration and self-supervision of service providers.
Service providers must draw up a self-supervision plan for the tasks and services for which they are responsible. The plan describes how the service provider organises and implements its self-supervision. Above you will find Finla Occupational Health’s self-supervision plan. The self-supervision plan is reviewed and updated annually or, if necessary, when the operations or operating environment change.
Finla’s quality principles
Finla Työterveys Oy’s quality principles and quality management system support the commitment of personnel to occupational health development work and high quality. This covers all occupational health services and the support functions closely related to their production. Finla’s values are strongly at the core of the operations: trust, competence and success together.
- We want to be a partner in building a good Finnish working life. The management is committed to regularly monitoring the quality of service for both corporate and individual customers.
- The cornerstone of our operations is the ethics and sustainability of our solutions. We comply with current legislation and official regulations.
- To ensure patient safety, we require our staff to have high levels of education and medical expertise, as well as continuous retraining. We follow current treatment recommendations and work towards a comprehensive solution to the patient’s case.
- Good quality is enhanced by long-term cooperation with companies, knowledge of the work and its creators. We invest in personnel retention, motivation support and working conditions to make this possible.
- We constantly assess the financial quality of our operations. It is important to us that the costs correspond to the effectiveness of the operations.
We keep our promises.